Weil Lifestyle, an Arizona limited liability company that owns and operates www.drweil.com, www.drweilonhealthyaging.com, www.drweilvitaminadvisor.com, www.drweilproducts.com, www.drweilblog.com, www.spontaneoushappiness.com (known hereafter collectively as "Weil Lifestyle", "websites," "we" or "us") cares about the privacy of each user of our websites.
Notification by our Websites
The Weil Lifestyle websites have agreed to notify each user of the following:
- What personal information of yours or a third party is collected from you by the Weil Lifestyle websites
- The name of the organization collecting such information.
- How the information is or may be used.
- With whom the information may be shared.
- What choices are available to you regarding the collection, use and distribution of such information.
- The security procedures that are in place to protect against the loss, misuse or alteration of the information which is under the control of the Weil Lifestyle websites.
- How you can correct any inaccuracies in the information.
Information Collection and Use
The Weil Lifestyle websites (including www.drweil.com, www.drweilonhealthyaging.com, www.drweilvitaminadvisor.com, www.drweilproducts.com, www.drweilblog.com, www.spontaneoushappiness.com) collectively the "websites" collect information from our users at several different points on our Websites. When you use any of the websites, some basic, general information is collected. This general information is used internally in connection with our business to improve the websites, including our marketing and advertising efforts, and to make your use of the websites as enjoyable and efficient as possible.
Information Voluntarily Provided by You
When you set up an account on our websites or purchase an item from our websites, we collect personal information provided by you voluntarily that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us. We use this personal information in order to provide you with the content, subscriptions, goods and services that you request or purchase on our websites. We use your email address to provide you with information about your order and its status and we may occasionally send out emails, including newsletters, to people who have placed an order on-line, with information about other goods and services available on our websites. Your phone number may be used by us in the event that our customer service representatives need to contact you about an order you have placed or to contact you regarding customer offers or information you have requested or we need to provide to you.
Information We Automatically Collect Through Your Use of the Websites
As you use the websites and services, certain information may also be passively collected. Through cookies, pixels, beacons, log files and other technologies, we may collect information about how you use the websites and services. By knowing about you, we can deliver more helpful information, programs, tools and advertisements. Please see the Third Party Advertising on Weil Lifestyle and Targeted Advertising sections below for more information.
How We Use Your Information
We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Service, even without a subpoena, warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our websites or to protect the rights or property of Weil Lifestyle our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.
To use some features on the Weil Lifestyle websites, a user must first complete a registration form on the website. During registration, a user is required to give contact information, such as name and email address. This information is used to contact users about the services on our websites for which they have indicated interest. In some cases, except for www.weilvitaminadvisor.com website, it is optional for users to provide additional, demographic information, such as age and gender, but we encourage our users to provide such information so that we can provide a more personalized experience for our users on our websites.
Vitamin Advisor Questionnaire
When completing the initial Vitamin Advisor questionnaire, we ask general questions about your lifestyle, family history, medical history, and current medications. This information is used to develop a personalized supplement program recommendation for you. There is no cost to you and you may use this recommendation as you choose. While our goal is to provide you with our CustomPak Product, you have no obligation to purchase products from us. We provide the Vitamin Advisor free of charge. The information is provided for informational purposes only and is not intended as a substitute for any information contained on or in any product label or packaging. You should not use the information from any Weil Lifestyle websites for diagnosing or treating any health problem or disease, or prescribing any medication or other treatment.
A cookie is a text file stored on the user's hard drive containing information about the user. Websites create cookies to record information about a user's preferences, such as the items you add to your shopping cart, and for security purposes (see Security below). Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have while using our websites. In addition, the use of a cookie on our websites will enable users to log on without having to reenter their password on each visit and to fully participate in our Community discussions. Most cookies expire after a certain time period. If you wish, you may set your browser to reject all cookies and still view our websites. Cookies placed by Weil Lifestyle websites are not tied to any personally identifiable information.
Also, in the course of serving advertisements to our websites, our third-party advertisers may place or recognize a unique cookie on your browser.
Third Party Advertising on Weil Lifestyle
Banner advertisements appearing on these websites are delivered to you by third-party ad-servers (AdJuggler, DART). Information about your visits to these websites, such as number of times you have viewed an ad (but not your name, address, or other personal information), is used to serve ads to you.
Information Collected by Third Party Advertisers
If you would like more information about these practices and to know your choices about not having this information used, please visit http://www.doubleclick.com/privacy/opting_out.aspx.
Behavioral Advertising Cookies
Weil Lifestyle and websites display retargeted ads to our site prospects, on our behalf, across the Internet by the use of the services of advertising partners who collect non-personally identifiable information about your visits to our websites, and your interaction with our products and services. The anonymous information is collected through the use of a pixel tag which is industry standard technology used by most major websites. No personally identifiable information is collected during this process. If you do not want the advertising partners of Weil Lifestyle and websites to collect this information, you may opt out of their services. Opting out will not affect your use of the Weil Lifestyle and websites.
If you wish to opt out of participating in advertising programs conducted by NAI members or learn more about the NAI, please go to the NAI Opt-Out website and follow the instructions. After you opt-out, you will still see advertisements from NAI members, but the advertising will not be tailored to your web preferences and usage patterns.
Disclosure of Information to Third Party Advertisers and Partners
We know how important it is to keep the information you've entrusted to us confidential. We will not rent, sell or share your personal information with third parties except as specifically approved or under the circumstances described below. If you do not want us to use or disclose personal information collected about you in the ways identified in this policy, you should not use the websites or services.
A. Disclosure for Legal Reasons
We may disclose and release your personal information to third parties: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (b) in special cases, such as a physical threat to you or others, a threat to homeland security, a threat to our system or network, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, illegal conduct or a violation or alleged violation of this policy or other agreement we may have with you.
B. Disclosure for Shipping and Billing Reasons
We use an outside shipping company to ship orders placed on our websites, and a credit card processing company to bill users for goods and services purchased on our websites. These companies will not retain, share, store or use any of our user's personal information for any secondary purposes. We partner with other parties to provide specific services that are available on our websites. When a user signs up for these services, we will share the user's name or other contact information that is necessary for the third party to provide these services to the use. These parties are not allowed to use such personal information except for the purpose of providing these services.
Like most standard websites, we use log files on our servers. These log files store information regarding IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks. These log files are used to analyze trends, administer the websites, track user's movements in the aggregate, and gather broad demographic information for our use. IP addresses, etc. are not linked to personal information.
Below are some examples of our co-branded relationships.
Weil Lifestyle partners with Drugstore.com for the fulfillment and shipment of orders placed through the Dr. Weil Vitamin Advisor and Dr. Weil on Healthy Aging. Drugstore.com and Weil Lifestyle do share personally identifiable information to fulfill and ship orders only for those customers who have purchased through the Dr. Weil Vitamin Advisor. Drugstore.com does not use this personal information for their own purposes. They only use it as needed to provide this service to our customers.
Weil Lifestyle partners with Everyday Health, Inc. for the "My Optimum Health Plan" offered to our users as a premium membership product and available for purchase from Everyday Health, Inc. Everyday Health, Inc. and Weil Lifestyle do share personally identifiable information to provide this premium service only to those members who have purchased the product. However, Everyday Health, Inc. does not use this personal information for their own purposes. They only use it as needed to provide this service to our members.
Some Licensees in the marketplace partner with Amazon or their own shopping cart engine to sell their products.
Weil Lifestyle partners with UClick for the puzzles provided on www.drweilonhealthyaging.com. Please be aware that the puzzle pages have the same look and feel of this website, however, you are actually on the UClick site and no personally identifiable information is required or passed to UClick.
Weil Lifestyle partners with Amazon.com and Sounds True, Inc to sell books, CD's, tapes and Weil branded retail vitamins. Weil Lifestyle does not pass or share any personal information with Amazon.com or Sounds True, Inc. Amazon.com and Sounds True, Inc may share aggregate purchase information with Weil Lifestyle for the purpose of determining revenue share.
Web Analytics Services & Tracking
Weil Lifestyle uses an internal email management system as well as a third-party Email Service Provider (Lyris, Inc.). If a user wishes to subscribe to one of our e-bulletins, either Dr. Weil's Daily Tip, Weekly Wellness Bulletin, weekend editions, special interest editions or any others that we offer, we will ask for contact information, such as name and email address.
Send to a Friend
If a user elects to use our referral service to inform a friend about a part of our websites, a form asks for the friend's name and email address. The form will automatically send the information to the friend via email. We may store this information for tracking and reporting purposes, and we will use the form only to send this one-time referral email.
User Generated Content: Feedback, Ratings, Comments, Public Forums and "Ask Dr. Weil"
In order to post a message, comment, rate or to use the "Ask Dr. Weil" feature on our websites, you will be asked to sign in with your member login information. We do not use this information in any way other than to recognize you for postings nor do we disclose this information to any third parties.
With regard to the message boards, your email address is not visible on the boards, however other users are able to send you email via your nickname without your email address being displayed. Weil Lifestyle does not share this information with any third parties unless required by authorized law enforcement agencies when required.
With regard to the "Ask Dr. Weil" feature, your name will be used if your question has been selected for use in the "Q&A" section of the www.drweil.com website. If you do not wish your name used, our editor’s can, at their discretion, omit this information from the posted Q&A if you elect to remain anonymous and so request in the body of your submitted question.
Do remember that whatever you post on the message boards or write as part of the "Ask Dr. Weil" feature, it is considered public knowledge and you should always use caution when posting. Avoid posting your home address or phone number on any public board or chat. Although one must be a registered user to post messages the message boards are public and may be read by non-registered users.
Weil Lifestyle reserves the right to re-publish your postings from the message boards in any format. To request removal of your personal information from our blog or community forum, contact us at team@DrWeil.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Surveys and Contests
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security of our websites, you can send an email to team@DrWeil.com.
Communications from our Websites
We send all new members a welcoming email to verify their password and user name. Established members will occasionally receive information on products, services, special deals, and the e-bulletins. Each user has the option to not receive these types of communications (see Choice/Opt-Out below).
Occasionally, it is necessary to send out service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email informing you of such service interruption. Generally, users may not opt-out of receiving these service-related communications. In addition, we communicate with our users on a regular basis to provide requested services and regarding issues relating to their account via email.
Correction/Updating Personal Information
If a user's personal information changes or if a user no longer desires our service, we will enable our users to correct, update or remove from our websites the personal data they provided to us. Such changes can be made either through the member information page on our websites or by emailing our team at team@DrWeil.com.
Our users are given the opportunity when registering with our websites to opt-out of having their information used for purposes not directly related to the provision of goods or services through our websites and for each Web newsletter, publication or special edition. Our membership form has an opt-out mechanism so, users purchasing a product, newsletter or membership from us may elect to not have their email address added to our marketing and promotional address lists.
Users who no longer wish to receive our e-bulletins or other marketing and promotional materials from our partners or us may opt-out of receiving these communications by replying to any such promotional email indicating your desire to no longer receive such emails or by emailing our team at team@DrWeil.com. Users of our websites will be notified if, in connection with the use of a particular service on our websites, their information will be collected by any outside third-party. At such time, the user can determine whether they wish to proceed with a service that will involve an outside party having access to their information.
Collecting Information from Children Younger Than 13 Years of Age
The websites are not directed or intended for children under 13 years of age. We do not knowingly collect Personal Information from individuals under 13 years of age. If you are under 13 years of age, you should not register or provide Personal Information on the websites or through the services. If we later obtain actual knowledge that a user is under 13 years of age, we will take steps to remove that user's Personal Information from our systems. If you are the parent or guardian of a child whom you believe has disclosed Personal Information to us, please contact us at team@DrWeil.com so that we may delete and remove such child's information from our systems.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at team@DrWeil.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Notification of Changes in Use of Information