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Terms of Use


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Terms of Use Agreement

Thank you for visiting the Weil Lifestyle, LLC. (“Weil Lifestyle”) websites; www.DrWeil.com, www.DrWeilProducts.com, www.DrWeilonHealthyAging.com, www.DrWeilVitaminAdvisor.com, www.DrWeilsPlan.com and www.WeilJuvenon.com (collectively, “Websites”). These Terms of Use set forth the agreement between Weil Lifestyle Websites, which are owned, operated and maintained by Weil Lifestyle, a leading provider of online information, products and services for optimum health and wellness, and each user governing the use of the Websites. Our Websites are designed to provide a convenient, private and informative experience for our visitors as well as a place to purchase Weil Lifestyle or Weil Lifestyle related or approved products and services created to facilitate an active, healthy lifestyle. Weil Lifestyle and our respective subsidiaries and affiliates ("we", "us", "our") want each visitor to our Websites to have a safe, pleasurable visit, so we have established the following terms and conditions so that we (and you) know what to expect from each other.

Please read these terms and conditions carefully before using our Websites. By using the Websites, you agree to be bound by these Terms of Use. If you do not agree to the terms and conditions contained in these Terms of Use, you may not access or otherwise use the Websites. We may make changes to our Websites, these terms and conditions, or the policies and conditions that govern the use of our Websites at any time. We encourage you to review our Websites and these terms periodically for any updates or changes. Your continued access or use of our Websites shall be deemed your notification and acceptance of these changes.

OUR WEBSITES DO NOT PROVIDE ANY MEDICAL ADVICE
Information on the Websites is provided for informational purposes only and is not intended as a substitute for the advice provided by your physician or other healthcare professional or any information contained on or in any product label or packaging. You should not use the information on the Websites for diagnosing or treating a health problem or disease, or prescribing any medication or other treatment. You should always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal or homeopathic supplement, or adopting any treatment for a health problem. For any products or services purchased from the Websites, you should read carefully all product packaging and instructions. If you have or suspect that you have a medical problem, promptly contact your health care provider. Never disregard professional medical advice or delay in seeking professional advice because of something you have read on the Websites. Information provided on the Websites and the use of any products or services purchased from our Websites by you DOES NOT create a doctor-patient relationship between you and any of the physicians affiliated with our Websites. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

COPYRIGHT AND TRADEMARKS
"Weil Lifestyle," "Your Guide To Optimum Health," "Vitamin Advisor," and all logos, page headers, custom graphics and icons are trademarks and/or service marks owned by Weil Lifestyle, LLC. All other trademarks, product names, and company names and logos appearing on our Websites are the property of their respective owners.

Our Websites and our e-bulletins contain information, data, software, photographs, graphics, videos, text, images, typefaces, sounds, and other material (collectively "Content") that are protected by copyrights, trademarks, or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future. All Content is copyrighted as a collective work under the United States copyright laws, and we own a copyright in the selection, coordination, arrangement, and enhancement of such Content. By posting on our Websites via the Community Discussions you agree that we may use a single post without using your real name or any personally identifiable information in our promotion material at no charge to our site.

You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. All rights to such Content are reserved to their respective copyright owners. Permission is granted to electronically copy and to print in hard copy portions of the Websites and/or our e-bulletins for the sole purpose of placing an order with Websites. Except as provided in the preceding sentence or as permitted by the fair use privilege under the United States copyright laws (see e.g. 17 U.S.C. Section 107), you may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other proprietary right. Any other use of the Content on the Websites and/or in our e-bulletins, including reproduction for purposes other than as noted above, modification, distribution, replication, commercial or other use, without our prior written permission, is strictly prohibited. If you violate any of these terms, your permission to use the Content will automatically terminate and you must immediately destroy any copies you have of any portion of the Content.

Use of Articles Appearing in the Dr. Weil Q&A Library Available on www.DrWeil.com
Weil Lifestyle LLC is pleased to make a portion of the content of the www.DrWeil.com website (specifically, all articles appearing in the Dr. Weil Q&A Library available on www.DrWeil.com) available under the Creative Commons attribution, non-commercial, no derivatives works license, version 3.0, provided that a link back to www.DrWeil.com is clearly displayed at the top of each article. This license permits you to copy, transmit and display this content, subject to the terms of that license, so long as:

  • Andrew Weil, M.D., is credited clearly as the original source (but not in any way that suggests that Dr. Weil endorses you or your use of the content);
  • You do not alter, transform, or build upon the content (this means that the copy, including headline and original publication date on DrWeil.com, is reproduced verbatim, that is, with no additions, subtractions, link changes or other alterations of the content);
  • You use the "noindex" meta tag to prevent search engines from indexing your version of DrWeil.com's content;
  • Articles and content are not used for commercial purposes; and
  • A link back to www.DrWeil.com is clearly displayed at the top of each article.

Important note: this grant of permission does not extend to any other content appearing on the www.DrWeil.com website (such content remains the subject of the www.DrWeil.com Terms of Use Agreement, which is currently available at http://www.drweil.com/drw/u/id/PAG00002), or any other content owned or controlled by Weil Lifestyle, LLC.

Creative Commons License

YOUR ACCOUNT OBLIGATIONS
In order to use our Websites, you agree to provide true, accurate, current and complete information about yourself on the membership application form and to maintain and promptly update such account information. If you provide any untrue or inaccurate information, or if we have reasonable grounds to suspect that such information is untrue or inaccurate, we may suspend or terminate your account and refuse all current and future use by you of our Websites. Account information and certain other information about you are subject to the terms of our Privacy Policy.

You will receive a password and account designation after you have completed your membership application form and provided the required account information. You agree to maintain the security of your account on our Websites, including the confidentiality of your password and other account information, and you are fully responsible for all activities that occur under your password or account, including all charges resulting from unauthorized use of your account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security.

COMMERCIAL TRANSACTIONS
Certain products or Services may be offered for sale on our Websites. In the event you wish to purchase or to subscribe for any of these products or Services, you will be asked by our Websites or an authorized third party to supply certain information, including without limitation, your full name, address, telephone number and credit card information. You agree to provide our Websites or such third party with the foregoing information as well as any other mandatory information that is accurate, complete and current, and to comply with the terms and conditions of any agreement that you may enter into governing your purchase of the product or Service. You shall be responsible for all charges incurred through your account as well as for paying any applicable taxes.

Some services offered by Websites are subscription-based services. These services are the Vitamin Advisor, Dr. Weil’s Optimum Health Plan, Weil Juvenon and Dr. Weil on Healthy Aging.  When you open a subscription-based account, you hereby agree to pay all charges to your account, including any applicable taxes, in accordance with billing terms in effect at the time the fee or charge becomes payable. We reserve the right to change the amount of, or basis for determining, any fees or charges for Services we provide, and to institute new fees, charges or terms effective upon notice to subscribers. We reserve the right to terminate any account at any time for any reason. We agree that we will notify you when, and if, we decide to terminate your account.

Your subscription will be automatically renewed and your credit card will be automatically charged on a quarterly, monthly or weekly basis, depending upon the billing terms for your account, for as long as you remain a member. You agree that we will not be obligated to send you any renewal or advance billing notices or confirmations that your credit card has been charged.

Your right to use the Service or a specific product is conditional upon our receipt of payment. If payment cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, we reserve the right to immediately either suspend or terminate your access and account, thereby terminating this Agreement and all our obligations hereunder. You are required to pay any amounts still owed to us at the time your account is suspended or terminated.

In the event you elect to terminate your subscription to the Dr. Weil’s Optimum Health Plan, you may call 888-455-6645, Monday through Friday, 9 a.m. to 8 p.m. Eastern time.  To review the billing terms of your Dr. Weil’s Optimum Health Plan account, you may email Support@DrWeilsPlan.com.  

In the event that you elect to terminate your subscription to Dr. Weil on Healthy Aging, you may call 800-966-3451, Monday through Friday, 6 a.m. to 6 p.m. Pacific time.  To review the billing terms of your Dr. Weil on Healthy Aging account, you may email HA_Accounts@DrWeil.com.

In the event that you elect to terminate your subscription to Weil Juvenon you may call 800-560-2410, Monday through Friday, 5 a.m. to 8 p.m. Pacific time.  To review the billing terms of your Weil Juvenon account or to modify your order, please call our customer service number during business hours at 1-800-560-2410.

In the event that you elect to terminate your Vitamin Advisor auto-delivery program, you may call 800-585-5055. Our Vitamin Advisor customer care specialists are available Monday through Friday, 6:00AM to 6:00PM Pacific Time.  If you have any questions regarding your supplements or your supplement order, please call our toll-free customer care number during business hours at 1-800-585-5055 or email at CustomerCare@DrWeilVitaminAdvisor.com.

In the case of the Dr. Weil’s Optimum Health Plan or Dr. Weil on Healthy Aging subscription plans, you may be entitled to receive, on request, any refunds available to you. Policies differ. Terminations are not retroactive. If you terminate your membership after your membership period has begun, you may be entitled to a refund for the unexpired portion of that membership period, less any applicable minimum charges. You may still be obligated to pay for other charges incurred. If you have an outstanding balance due on any subscription account, you hereby agree that we may charge these unpaid fees to your credit card.

In the case of your Vitamin Advisor and Weil Juvenon order, there is a 100% money back guarantee. If you are not completely satisfied with our vitamin / supplement products simply return the unused portion within 30 days for a full refund. Upon receipt of your supplements, we will credit your account in full.

YOUR CONDUCT ON OUR WEBSITES
Any conduct by you on our Websites that we believe, in our sole discretion, restricts or inhibits any other user from using or enjoying our Websites will not be permitted. You agree to use our Websites only for lawful purposes. You are prohibited from posting on or transmitting through our Websites any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or derogatory remarks to another's faith or otherwise objectionable material of any kind, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. You also agree not to use our Websites to post petitions for any issue or cause or post an advertisement or solicitation of funds, goods or services.

You may not defame, libel or slander another person. Any verbiage that may be possibly construed to be defaming, libel or slanderous, at the sole discretion of the staff of our Websites, will be removed from the Community boards.

You may not post a message impersonating another user, nor post any message that contains any personal information such as messages which identify phone numbers, social security numbers, account numbers, addresses or employer references or chain letters of any kind.

Any threat or suggestion to commit suicide will be reported to the proper authorities and the posting will be removed from the Community boards. If you are in need of someone to talk with, call the National Crisis/Suicide Hotline at 1-(800) 999-9999. If you are in immediate danger, call 911!

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of our Websites, use of our Websites, or access to our Websites. You agree not to access our Websites by any means other than through the interface provided by us for use in accessing our Websites. You understand that the robots.txt file is the only means by which robots are authorized to access our Websites. You agree not to violate any of the robot access policies.

You hereby acknowledge that any violation of any of our policies may result in termination of your access to our Websites, deactivation or deletion of your account and all related information and files in your account, and preclusion of any further access to such files or our Websites, without prior notice.

USAGE OF OUR WEBSITES BY MINORS
Due to the nature of the internet, we cannot prohibit minors from visiting our Websites. However, all purchases of goods or services on our Websites must be made by adults 18 years of age or older, and all users who register with our Websites must be 18 years of age or older or provide parental consent (see our Privacy Policy.)

DISCLAIMERS
The Websites are provided for your use on an "as is," "as available" basis. We, along with our affiliates, officers, directors, employees, agents, third-party content providers, merchants, sponsors, licensors, or the like (collectively, "associates"), do not make any representations or warranties of any kind, express or implied, with respect to our Websites or its Content, including, without limitation, the products, services or information offered or sold on or through our Websites or any other website to which our Websites link and the uninterrupted or error-free use of our Websites. We expressly disclaim all such representations and warranties, including, without limitation, all warranties of merchantability, accuracy, timeliness, completeness, fitness for a particular purpose and non-infringement to the fullest extent permitted by law. We do not warrant that our Websites or files available on our Websites will be free from corrupted data, computer viruses or similar destructive or contaminating code. No oral advice or written information provided by us or our affiliates shall create a warranty of any kind. Your use of the Websites and any website linked to our Websites is expressly at your own risk.

All information contained on our Websites, including information relating to medical and health conditions, products and treatments, is for informational purposes only, and not as medical advice. Such information is often presented in summary or aggregate form and is not meant to be a substitute for the advice provided by your physician or other medical professional(s) or for any information contained on or in any product packaging or labels. You should not use the information contained on the Websites for the diagnosis of a health problem or the prescription of medication.

You should always consult your physician and medical advisors before purchasing or using any products, services or information available on our Websites. In addition, you should carefully read all information provided by the manufacturers of the products or in the product packaging and labels before using any product purchased from our Websites. Information provided on the Websites and the use of any products or services purchased from our Websites by you DOES NOT constitute a doctor-patient relationship between you and any of the physicians affiliated with our Websites. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.

Further, we explicitly disclaim any responsibility for any product or service or the accuracy, content, or availability of information found on other websites that contain links to or from our Websites. Because some websites employ automated search results or otherwise link you to websites containing information that may be deemed inappropriate or offensive, we cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third-party websites, and you hereby irrevocably waive any claim against us with respect to such websites.

Price and availability information on our Websites are subject to change without notice.

LIMITATION OF LIABILITY
Under no circumstances shall we or any other party involved in creating, producing, or distributing our Websites be liable for any direct, indirect, incidental, special or consequential damages or loss of profits, good will, use, data or other intangible losses (even if we have been advised of the possibility of such damages) that result from (i) any delay, failure, interruption or corruption of our Websites or any data or information transmitted in connection with the use of the Websites. (ii) personal injury or death caused by your use or misuse of our Websites, (iii) the cost of procurement of substitute goods and services resulting from your use of any goods, data, information or services purchased or obtained or messages received or transactions entered into, through or from our Websites (iv) unauthorized access to or alteration of your transmissions or data, (v) statements or conduct of any third party on our Websites, or (vi) any other matter relating to our Websites. You hereby acknowledge that this paragraph shall apply to all content, merchandise, and services available through our Websites. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, liability is limited to the fullest extent permitted by law.

Notwithstanding the above, our sole liability for any reason to you, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the amount paid by you for any product, information or service purchased by you from us through our Websites.

INDEMNITY
You agree to indemnify, defend, and hold harmless us, our officers, directors, employees, agents, providers, merchants, sponsors, licensors and affiliates from and against all claims, actions, demands, judgments, losses, and liabilities (including, without limitation, costs, expenses and attorneys' fees) by you or any third-party resulting or arising, directly or indirectly, out of Content you submit, post to or transmit through our Websites, your use of our Websites, your connection to our Websites, your violation of these Terms of Use, or your violation of any rights of another person.

PRIVACY
We respect your privacy in accordance with the terms of our Privacy Policy.  We reserve the right to monitor our Websites and to disclose any information recorded or posted on, submitted to, or transmitted through our Websites to the extent that we, in our sole discretion, deem such disclosure necessary or appropriate to comply with any law, regulation, subpoena, or government request, to operate our Websites, or to protect our rights or property or the rights or property of our users. In addition, we are committed to protecting the privacy of children. The Websites are not intended or designed to attract children under the age of 13 (see Usage of our Websites by Minors above).

EXPORT
The United States export control laws regulate the export and re-export of technology originating in the United States. This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals. You agree to abide by these laws and their regulations, including, but not limited to, the Export Administration Act and the Arms Export Control Act, and not to transfer, by electronic transmission or otherwise, any Content derived from our Websites to either a foreign national or a foreign destination in violation of such laws.

OUR RIGHTS
We may elect to electronically monitor areas of our Websites. We are not responsible for screening, policing, editing, or monitoring Content on our Websites. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine, in our sole discretion, whether to remove or request the removal of such Content from our Websites. We may terminate your access, or suspend your access to all or part of our Websites, without notice, for any conduct that we believe, in our sole discretion, is in violation of any applicable law or is harmful to us, our interests or the interests of another user, a third-party provider, merchant, sponsor, licensor, or service provider. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer.

APPLICABLE LAW; JURISDICTION AND VENUE
We control our Websites from our offices within the United States. We make no representation that the Content on our Websites is appropriate, legal or available for use in other locations. Those who choose to access our Websites from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Content in violation of United States export laws and regulations. Any claim relating to our Websites, the services provided through our Websites or the Content shall be governed by the internal laws of the state of Arizona, without reference to its choice of law provisions. If there is a dispute between you and us, you expressly agree that exclusive jurisdiction and venue reside in the state and federal courts located in Phoenix, Arizona.

TERMINATION
These terms are effective until terminated by either party. If you no longer agree to be bound by these Terms of Use, you must cease your use of our Websites. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of our Websites with or without notice. You agree that any termination of your access to our Websites may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or our Websites. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to our Websites.

FUNDING
All funding and support for the Websites is provided by Weil Lifestyle, LLC, a private commercial business.

ADVERTISING POLICY
We clearly identify those items which are advertisements separately from those items which contain editorial content.

GENERAL INFORMATION
These Terms of Use constitute the entire agreement between you and us and govern the use of our Websites. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our Websites or these Terms of Use must be filed within one year after such claim or cause of action arose or be forever barred. The section titles in the Terms of Use are for convenience only and have no legal or contractual effect.

COPYRIGHT COMPLAINTS
We respect the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied and is accessible on our Websites in a way that constitutes copyright infringement, you may notify us by providing our copyright agent the following information:

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  2. A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  3. Identification of the URL or other specific location on our Websites where the material that you claim is infringing your copyright interest is located;
  4. Your address, telephone number, and email address;
  5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

 
Our agent for notice of claims of copyright infringement on our Websites can be reached as follows:

By mail:
Weil Lifestyle, LLC
PO Box 24762
Tempe, AZ 85285
By email: Webmaster@DrWeil.com

COPYRIGHT NOTICE Copyright  2001-11 Weil Lifestyle, LLC. All rights reserved. Any rights not expressly granted herein are reserved.

These terms of service were last updated on December 7th, 2011.

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